Coconuts by Matisse | The Gem Heel
$65.00 USD
Shipping calculated at checkout.
The Gem Heel is your go-to neutral platform heel that blends comfort with effortless style. Designed with two wide straps and a sturdy block heel, this slip-on mule gives you height while still feeling stable and wearable. The textured woven tan option adds a trendy touch, while the oatmeal suede version keeps things soft and classic.
Slip-on mule heel
Available in Gold (metallic) Oatmeal (soft suede) & Tan (woven texture)
Two wide upper straps for a secure feel
Platform sole for added comfort
Stacked block heel
Square toe design
Cushioned footbed
Easy to dress up or down
True to size fit
📦 Shipping Info
- Free shipping on all orders $100+
All orders ship via USPS Priority Mail (1–3 days) - Most orders ship within 24 hours; processing takes up to 3–5 days
- You’ll get a shipping confirmation email once your order ships
- Make sure your address is correct at checkout — we’re not responsible for incorrect or undeliverable addresses
🛍 Pickup Orders
- Pickup is available at Houma, Lafayette, or Thibodaux
- Allow a 3-5 day processing time on pick-up orders - The website pulls from all 3 locations so the items(s) may need to be sent to your location for pick-up
- Please check your order before leaving the store — we are not responsible once the order leaves
- Someone else can pick it up with your “Ready for Pickup” email
- Accidentally chose pickup instead of shipping? Contact us within 24 hours to switch
🔁 Returns & Exchanges
- Returns accepted for store credit or exchange only
- Must be returned within 10 days of delivery, unworn with tags attached
- Return shipping is not covered — use any carrier with tracking
- Shoes must be returned in original boxes
- Final Sale Items: clearance, BOGO, jewelry, bodysuits, belts, headbands, undergarments & hats
- If your size is sold out for an exchange, we’ll issue store credit
💌 Questions or Issues?
- For returns, exchanges, or order issues, email us at jujusboutiqueinfo@gmail.com
- Damaged or defective item? Email us within 7 days with a photo & your order number